Frequently Asked Questions

Question:   My website is up and running, what should I do now?
Answer:   The most important is to draw traffic to your website. Advertise your business (including links to your website) at popular websites like: You can also consider using "Pay Per Click" advertisement services like: Posting comments in related forums (including link to your website) will help too.
If you have an "Online store" also consider selling your products on eBay and Amazon. Include links to your website - it will bring more sales and traffic to your business.
Question:  Do I need a SSL Certificate on my Website?
Answer:  Although the SSL is not mandatory, unless you collect sensitive information (credit card #s, SSN, etc..) directly on your website, it is highly recommended. If your website doesn't have a SSL certificate, it will display a 'Not Secure' in the URL bar and it may have a lower position/rank in the Google searches. And it is not only for Google, visitors also trust the secure sites.
You can get a SSL for your website from your hosting provider. Most hosting companies will provide it for free with your hosting plan, but with other you may need to buy it.
Question:  I have a Wordpress website and I see there are Wordpress, plug-ins and theme updates available, should I update?
Answer:  Updating your Wordpress and/or plug-in is always good idea, but before do any updates make sure your plug-ins and theme are compatible with the new WP version – check the plug-ins maker's websites for the Wordpress version compatibility.
Some plug-ins may need to be set-up again after the update. Do not update the Wordpress theme installed by us - it may reset the theme and all the customizations (which make your website unique ) might be lost. All updates done by the client are on his/her own risk!
Question:  How do I backup my WordPress website?
Answer:  We would recommend using a backing up plug-in like - All-in-One WP Migration.
Question:  My Wordpress website is loading slow, what I can do?
Answer:  First you can contact your hosting provider and see it they have some server performance problems. From your side you can install a "cache" plug-in like W3 Total Cache which should optimize your WordPress performance.
Question:  I'm happy with the website you created for me and I received the source files, but I need to make some changes and updates on the site. What should I do?
Answer:  If you website is build in HTML (it's not WordPress or other CMS platform) you will need HTML editor like Dreamweaver, MS FrontPage or similar (free editor - to edit the website code. Open the web page (the .html file) with the editor and make the changes you want. If you do not have any HTML knowledge, you may edit the file in WYSIWYG mode. Save the updated file and use FTP software like Fillezilla to upload it into your hosting "public_html" folder. Replace the old file with the same file name. Make sure you keep a copy of your original website files we sent you. If something goes wrong, you can always restore the website to it's original state.

For updating a WordPress website see our Tutorials page.
Question:  How do I upload more photos to my WordPress website?
Answer:  First make sure the photo is the right size. Pictures with resolution bigger then 800x800 pixels are usually too big and will cause your website to load slow and may not display correctly. Use photo editing software like Photoshop to resize the picture to the desired size. Once you have them in appropriate size you can upload them into your WordPress pages (see our tutorials)

For a HTML website – re-size and save the pictures in the same folder as the rest of your website files. Using HTML editor, include them into the pages you want and finally upload the updated pages along with the photos into your hosting "public_html" folder.
Question:  How I can protect my website from hackers?
Answer:  Take your website security very seriously, the hackers are out there. Check your website often and change the passwords for your hosting account, cPanel, Wordpress, etc.. every few months. Make sure your passwords are strong enough (use combination of numbers, letters and special characters) and it is at least 8 characters long. There are some Wordpress plugins available which may help you enhance your Wordpress website defense and/or back up your website database.
Question:   Where I can find some pictures for my website?
Answer:   For free photos you can search at (use advanced search to filter "Only search within Creative Commons-licensed content" ) Another websites you can find free photos are - , , (the free section)

For more professional photos may check out websites like:
Question:  What is SEO and Google Page Rank?
Answer:  Search engine optimization (SEO) is the process of improving the visibility of a website in search engines (like Google, Yahoo and Bing) via the natural search results. In general, the higher, and more frequently a site appears in the search results list, the more visitors it will receive from the search engines users.
Page Rank reflects Google view of the importance of web pages by considering thousands variables and terms. Pages that Google believes are important, receive higher Page Rank and are more likely to appear at the top of the Google search results.

About Us

Hard Web Design is a web design studio specialized in website design, graphic design, content management systems and search engine optimization.

Here on our Blog you will find helpful information, tutorials and tips regarding the website development process, Wordpress, search engine optimization (SEO) and Online marketing.

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